Key Takeaways
1. Users in India faced access issues with OpenAI’s ChatGPT, including delays and errors.
2. The problems started around 11:30 AM IST and affected 23 services, including login and DALL-E.
3. OpenAI acknowledged the elevated errors and began monitoring and mitigation efforts.
4. All issues were resolved by 10:00 AM CET, restoring full functionality to the chatbot.
5. This incident followed the launch of ChatGPT Go, a new subscription plan for India priced at INR 399 per month.
Users in India have experienced problems with OpenAI’s ChatGPT chatbot. The status page for ChatGPT indicated that there was a rise in errors on Wednesday.
Local media sources reported that some users could not access the chatbot, while others experienced delays in getting responses. The issues began around 11:30 AM Indian Standard Time (8:00 AM CET) when users started reporting difficulties on the platform.
Status Update
The status page noted that “users are experiencing elevated errors for the impacted services” at that time. The company initiated monitoring and mitigation efforts; however, as of 9:36 AM CET, a significant number of errors were still being detected.
A total of 23 services were impacted, including login, search, DALL-E, as well as web and mobile applications, among others.
Resolution
OpenAI stated that all issues were completely resolved, and the chatbot returned to full operation by 10:00 AM CET.
This incident occurred shortly after OpenAI launched a new subscription plan tailored for India, which offers a lower price aimed at encouraging free users to switch to the pro version. This plan, called ChatGPT Go, costs INR 399 per month, which is about $4.6.
According to OpenAI, this plan provides expanded access to GPT-5, image generation capabilities, file uploads, advanced data analysis, and more.
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