Pixel Users Facing Storage Bug with Multiple Profiles
Pixel users who utilize multiple profiles on their phones are encountering a recurring storage bug. This issue first appeared in October 2023 and has resurfaced, potentially due to the latest Google Play system update in January 2024.
Bug Affecting Majority of Pixel Phones
The storage bug seems to be affecting a wide range of Pixel phones, including the Pixel 5, 6, 7, 8, and even the Pixel Fold. Users are experiencing the same troubles as before, such as the camera app crashing, an empty Files app, missing screenshots, and a sudden lack of storage space despite having sufficient capacity.
Frustrations Mounting on Reddit Forum
On the Pixel community forum on Reddit, numerous users have expressed their frustrations. One user mentioned that the phone struggles to remember the location of its own data. Another user stated that they are unable to download anything new or save screenshots, rendering their phone “completely unusable.” Clearly, users are upset and are eagerly awaiting a fix from Google.
Google Acknowledges the Issue
Thankfully, Google has acknowledged the problem and is currently investigating it, according to a report by 9to5Google. While no specific date has been provided for the release of a fix, it is worth noting that when this problem initially arose in October, Google released a patch the following month in November. Based on this previous response, it is reasonable to expect that Google may roll out a fix within the next few days.
Recommendations for Users
If you have not yet updated your Pixel with the January 2024 Google Play update, it may be wise to hold off for now. If you have already updated and are experiencing the storage issue, you can try disabling the multiple profiles on your phone to see if it resolves the problem.
To check the Google Play System update version on your Pixel phone, follow these steps:
- Go to Security and Privacy.
- Select System & Updates.
- Choose Google Play System Update.
Stay tuned for further updates from Google regarding the resolution of this storage bug affecting Pixel users.