Unexpected SMS shutdown caused by Weibo CEO's missed call

Weibo CEO’s Missed Call Triggers Unexpected SMS Shutdown

Weibo CEO Gaofei Wang's Frustration over SMS Suspension

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Weibo's Chief Executive Officer, Gaofei Wang, recently vented his frustration on the platform after facing a suspension of his SMS receiving function due to a missed anti-fraud call from 96110. This incident underscores the strict anti-fraud protocols implemented by telecom companies, which have the potential to impact even prominent figures.

Gaofei Raises Queries Regarding the Suspension Decision

In his post, Gaofei tagged China Mobile, questioning the rationale behind his SMS suspension. He also inquired about the procedures for reinstating the service, indicating the rigorous measures telecom companies employ to combat fraud.

Netizens Share Their Own Encounters

The incident struck a chord with numerous netizens who recounted their own unfavorable run-ins. One user amusingly pointed out the paradox of facing challenges when attempting to voice concerns about Weibo's customer service. Gaofei acknowledged these difficulties, drawing parallels to the struggles of navigating China Mobile's 10086 hotline.

"Granny from Jiangning" Adds to the Dialogue

Renowned Weibo influencer "Granny from Jiangning" shared Gaofei's post, advising him to be more attentive on Weibo. She also posted an image encouraging users to answer calls from 96110. Gaofei acknowledged the importance of heeding such alerts but questioned the practicality of constantly being available to answer calls, particularly during meetings.

Understanding the Significance of 96110

The number 96110 forms part of a telecom and network fraud prevention campaign, serving as a pivotal warning and deterrence tool that necessitates users to respond to calls from this specific number. Moreover, it functions as a hotline for reporting suspicious activities, making a significant contribution to anti-fraud initiatives.

Sustaining the Conversation

The online discourse sparked by Gaofei's ordeal persists, nurturing discussions on the efficacy of anti-fraud tactics and the necessity for customer-focused approaches within the telecom sector. The response of China Mobile to the concerns raised by Gaofei and other netizens remains to be seen.

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