Asus Tops New Laptop Repairability Report with Best Score

Key Takeaways

1. The 2025 “Failing the Fix” report evaluates the repairability of popular laptops from eight major brands in the US, including Lenovo, Dell, and Apple.

2. Asus ranked highest with a score of 8.0 (A-), while the average score across brands was 6.7; Lenovo received an F for lacking sufficient data.

3. Acer and Dell followed closely with scores of 7.6 (B+) and 7.0 (B-), respectively, while HP and Apple scored C and C-.

4. The report highlighted significant model variability in repairability, with Dell’s Inspiron 16 achieving a perfect disassembly score, while the MacBook Pro scored poorly.

5. Repairability is increasingly important to consumers seeking value and durability in electronics.

The US Public Interest Research Group (PIRG) Education Fund has published the 2025 version of Failing the Fix, which evaluates how easily the most popular laptops in the country can be repaired.

Assessment of Major Brands

The evaluation focused on laptops from eight leading manufacturers in the US market: Lenovo, Dell, Acer, Microsoft, Apple, Asus, HP, and Samsung. They gathered the Reparability Index scores from France for as many models as possible from each brand and factored in the impact of each company’s lobbying efforts related to the right-to-repair. For instance, being part of the Consumer Technology Association (CTA) led to a reduction of half a point in their overall scores.

Rankings and Scores

In 2025, Asus emerged at the top with a solid score of 8.0 (equivalent to an A-), while the average score across all brands was 6.7. Acer followed closely with a B+ (7.6), and Dell, Microsoft, and Samsung each received a grade of B-. HP and Apple fell behind with C and C- scores, respectively. Lenovo received an F, as it did not provide a score at all.

The PIRG deemed Lenovo to have failed because it could only find a Reparability Index score for a single Lenovo laptop, in stark contrast to the 9 or 10 scores available for other brands.

Variability in Repairability

The report highlighted significant differences in repairability between different models. For instance, the Dell Inspiron 16 6540, priced at $649.99, achieved a perfect “disassembly score” of 20/20, while the MacBook Pro 16 with an M2 Pro chip, costing $1,434.99, only scored 6.5/20.

Additionally, the report did not consider whether the unique designs of certain laptops, like the Zenbook Duo or Aspire Spin 14, influenced their grading process.

Ultimately, the ability to repair devices is becoming a crucial factor for consumers who want better value and durability in the electronics they purchase.

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