There has been a lot of negative feedback regarding the Cybertruck, from canceled insurance plans to recalls, and many feel that buying this vehicle is a questionable choice. Nonetheless, Tesla has remained firm in claiming that the Cybertruck is just as capable, if not more, than its electric vehicle and traditional rivals. Curiously, this confidence appears to be only skin deep, as a screenshot posted on Reddit highlights a long list of warranty restrictions.
Warranty Limitations Uncovered
A Reddit user named turingagentzero recently shared a post with the title "CyberTruck warranty is voided by off-roading (or hitting potholes)." After checking Tesla's site, it's evident that the screenshot is indeed from the official warranty document for the Cybertruck. Ironically, the phrase "driving off-road" even gets its own bullet point, even though the Cybertruck is mostly shown driving off-road in the promotional video on Tesla’s website. It's understandable that driving off-road can lead to uncertainty and might justify a warranty denial. However, Tesla seems to take it further by broadening the definition of off-road in the next bullet point, which disapproves of "Driving over uneven, rough, damaged or hazardous surfaces, including but not limited to, curbs, potholes, unfinished roads, debris, or other obstacles…". Users in the discussion noted some other peculiar points in the document, such as sunlight, environmental factors, insect droppings, and more.
The Question of Capability
To clarify, it’s not unusual for auto manufacturers to impose such restrictions in their warranties. The issue here seems to add to the Cybertruck's mysterious traits and how it is viewed. Is the Cybertruck a rugged vehicle ready to face the apocalypse, or is it a fragile EV that should only be driven on smooth, newly paved roads during partly cloudy weather? Ultimately, it is for the driver to determine.
turingagentzero on Reddit and Tesla