Robert Hallock, who is the vice president and general manager at Intel, recently discussed the new Arrow Lake desktop series. During a podcast interview with Hot Hardware, Hallock acknowledged that the launch did not meet expectations. As highlighted in our review of the Core Ultra 9 285K, although the new lineup shows improvements in efficiency, it falls short compared to rivals in gaming performance.
Performance Issues
Specifically, we observed that the leading Intel Arrow Lake desktop chip does not perform as well as the Core i9 14900K from the Raptor Lake Refresh, which is currently priced at $438.41 on Amazon. Hallock mentioned that this level of performance was not anticipated by Intel, but he assured listeners that the company aims to "make it right."
Looking Ahead
In addition, Hallock stated that the Arrow Lake processors have a "solid foundation," and Intel has identified the reasons behind the "wild unintended effects." He was candid about the performance challenges, clarifying that these issues are not due to Microsoft or any external factors.
Future Updates
On a positive note, Hallock indicated that Intel intends to provide a "comprehensive update" that will detail the issues and their causes by the end of November or early December. The company will also share its plans for addressing the performance shortcomings of the lineup.