Key Takeaways
1. Amazfit is addressing a glitch impacting smartwatch users in Europe, particularly related to health data and weather predictions.
2. Issues arose during the transition from Daylight Saving Time to standard time on October 26, 2025, causing discrepancies in weather information.
3. The company confirmed that the time-related issue has been resolved.
4. An update for the Zepp App is being rolled out to fix inaccuracies in health metrics, especially Exertion levels.
5. The latest Zepp app version 9.13.7 is available for iOS users, with an Android version expected soon.
Amazfit is addressing a glitch that is impacting some of its smartwatch users throughout Europe. A company representative shared the details on Reddit, confirming issues related to health data like Exertion levels and weather predictions. This seems to be affecting various devices within their range, including the Helio Strap, which is currently priced at $99.99 on Amazon.
Time Change Issues
As stated by Amazfit, the problems arose during the transition from Daylight Saving Time to standard time, which took place on Sunday, October 26, 2025, in Europe. Users experienced a situation where weather information was not appearing correctly due to “a mismatch in time between cloud data and on-device information.” An Amazfit team member confirmed that the issue has been resolved.
Update for Health Metrics
The second concern involved inaccuracies or the absence of health metrics, particularly the Exertion levels. Amazfit is rolling out an update for the Zepp App to fix this issue. They are also devising a method to recalculate the lost health data; more details will be shared soon on the original Reddit thread. The Zepp app version 9.13.7 is already live for iOS users on the Apple App Store, while Android users can expect their version to arrive on the Google Play Store shortly.
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