Tag: Mastercard

  • Mastercard Faces Backlash Over Steam Games Ban During VCT Livestreams

    Mastercard Faces Backlash Over Steam Games Ban During VCT Livestreams

    Key Takeaways

    1. Mastercard faced criticism for banning comments related to its brand in esports livestreams, following backlash over game censorship on Steam.
    2. Ana Valens resigned from Vice after exposing Mastercard’s communications with Riot Games regarding chat moderation.
    3. During VCT Americas Stage 2, Riot’s Twitch and YouTube channels implemented follower-only modes, leading to bans for users mentioning Mastercard.
    4. Gamers frustrated by Steam’s censorship turned to alternative streams, where they voiced their dissatisfaction with Mastercard’s actions.
    5. Other payment processors are also scrutinized for banning mature content in games, influenced by activist groups like Collective Shout advocating against objectification in media.


    When gamers found out that payment processors were banning games on Steam, Mastercard became a target for criticism. In a bid to manage the fallout, the credit card company released a statement trying to clarify its position on the issue. However, it has now been revealed that Mastercard is also meddling with esports livestreams. A source connected to Riot Games disclosed that the company asked to block any comments that could harm its brand.

    Resignation and Revelations

    Ana Valens recently left her position at Vice after penning an article about game censorship. She took to social media to share communications between Mastercard and Riot Games. The request from Mastercard asked content creators to keep an eye out for negative comments in the chat. Even though channels aren’t forced to follow sponsor directives, it appears that most chose to align with the payment processor’s wishes.

    Moderation Practices In Action

    Esports Illustrated on SI pointed out some of the chat moderation during the VCT Americas Stage 2. On August 8th, gamers observed that the official Riot Twitch and YouTube channels had switched on follower/subscriber-only modes. While this isn’t something new, viewers reported that they had to follow the streams for a full 24 hours to chat. Nevertheless, fans who mentioned Mastercard faced bans or longer timeouts.

    Community Backlash

    Fans already frustrated over the Steam game censorship sought solace in streams that weren’t linked to Riot. In those spaces, Mastercard faced significant backlash from gamers who support legal adult-themed games.

    Broader Implications for Payment Processors

    Other credit cards are also facing scrutiny. After Steam’s actions, Itch.io removed indie games with mature content from its platform. Unlike Valve’s site, Itch.io primarily depends on PayPal and Stripe, with at least one payment processor objecting to certain games available for sale.

    Activist Influence

    Collective Shout seems to be pushing many of the bans. This Australian activist group is against the objectification of women and girls in various media, including games. They recently claimed to have swayed the credit cards and payment processors. These companies often have rules against their services being used for illegal content sales. Critics argue that many of the games in question contain adult themes but do not break any laws.

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  • Mastercard Reacts to Steam Games Ban Over Adult Content Issues

    Mastercard Reacts to Steam Games Ban Over Adult Content Issues

    Key Takeaways

    1. Steam and Itch.io removed thousands of games with adult themes to comply with payment processor guidelines.
    2. Mastercard clarified that it did not mandate game restrictions but emphasized the need to prevent unlawful purchases.
    3. Gamers reacted negatively to the bans, leading to significant backlash and a petition on Change.org.
    4. Collective Shout, an advocacy group, lobbied payment processors to pressure vendors against adult content, causing further controversy.
    5. Itch.io is exploring alternative payment processors while reinstating free adult-oriented games, distancing itself from Mastercard’s policies.


    Recently, the large-scale removal of Steam games that feature adult themes has caused a stir in the gaming industry. Itch.io soon followed suit, taking down more than 20,000 independent titles that contained NSFW material. Both companies mentioned that they were adhering to the guidelines set by payment processors such as Visa, Mastercard, and Stripe. In response to backlash, including a petition on Change.org, Mastercard released a statement to clarify its involvement in the bans.

    Mastercard’s Position

    The credit card company asserts that it did not “evaluate any game or mandate restrictions on activities on game creator sites and platforms.” However, Mastercard reiterates that it is essential for merchants to prevent “unlawful purchases, including illegal adult content.” This particular aspect of the statement has incited significant outrage among gamers. While it’s true that some Steam games may have encouraged illegal activities, other games appear to be targeted merely because they contain adult themes.

    Gamers’ Reactions

    After receiving numerous angry calls and emails from gamers, Mastercard likely felt it needed to address the situation. The company maintains that it doesn’t play a direct role in determining which games marketplaces are allowed to sell. Nonetheless, the advocacy group Collective Shout asserts that it lobbied payment processors to exert pressure on these vendors. This Australian organization stands against the objectification of women and the sexualization of girls. Despite this, critics argue that the group campaigns against all mature content based on moral or political reasons.

    Itch.io’s Approach

    Regarding Itch.io, Mastercard can more easily distance itself from the ongoing debate. The gaming platform primarily uses Stripe and PayPal for transactions rather than Mastercard or Visa. Stripe is more transparent about its policy of not permitting retailers to sell any mature-themed games, videos, or art. Itch.io is currently seeking out alternative payment processors while reinstating free adult-oriented games.

    On Reddit and various forums, the feedback to Mastercard’s explanation has been far from supportive. Major credit card companies will likely continue to face backlash from consumers who feel that games are being unfairly censored.

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  • Petition Against Steam Game Ban Hits Over 205,000 Signatures

    Petition Against Steam Game Ban Hits Over 205,000 Signatures

    Key Takeaways

    1. The petition initiated by Zero Ryoko rapidly gained over 205,000 signatures due to support from Elon Musk and increased media attention.
    2. Valve’s removal of adult games from Steam, citing payment processor rules, sparked outrage and led to similar censorship on Itch.io.
    3. The petition criticizes Visa and Mastercard for their perceived hypocrisy and their influence on online content regulation, highlighting their role in deplatforming non-illegal content.
    4. The petition includes demands against age-verification measures that raise privacy concerns by requiring government-issued IDs.
    5. The involvement of activist groups, like Collective Shout, in pressuring payment processors has come under scrutiny, emphasizing the hidden forces that shape online expression.


    The petition started by a user named Zero Ryoko has experienced remarkable growth in the last few days, jumping from 70,000 to more than 205,000 signatures in just 5 days. This surge was notably boosted on July 21 when Elon Musk shared a post about the campaign on X, drawing significant mainstream attention to the matter.

    Valve’s Actions Spark Outrage

    The situation flared up after Valve, which owns the Steam platform, decided to take down a number of adult games, claiming it was following the rules set by its payment processors. This trend has now spread to Itch.io, leading to censorship of NSFW games there too.

    The petition takes direct aim at Visa and Mastercard, calling them out for “blatant hypocrisy” in their self-assumed roles as global censors. The petition reads, “Whole genres of books, games, films, and art are being demonetized or deplatformed — not because they’re illegal, but because they upset the personal values of executives or activist groups.” It points out that while these companies are quick to target fictional content, they are slow to respond to platforms where real illegal activities have been reported.

    Key Demands from the Petition

    The petitioner outlined four main demands:

    While many of the initial games banned on Steam were not of high quality, supporters of the petition are worried about what might happen next. The games that were taken down were primarily those that were seen to promote or endorse sexual violence or manipulation.

    This controversy has sparked a renewed discussion about the significant, but often hidden, influence that a few financial companies have on online expression. Consumer advocates have long claimed that Visa and Mastercard have a virtual monopoly over digital payments, which gives them the power to act as unofficial regulators.

    Privacy Concerns and Age Verification

    The petition has also been modified to include opposition to age-verification measures implemented by platforms like YouTube, raising privacy issues since these verifications necessitate government-issued IDs and photos.

    The role of third-party activist groups has also gained media attention, as mentioned in our previous updates. A past report by Vice Media journalist Ana Valens underscored the influence of the Australian group Collective Shout in pressuring payment processors.

    The success of this petition, which has gathered over 205,000 signatures, has certainly highlighted the often-invisible forces that dictate what content is permitted in the digital landscape. It remains uncertain whether the growing pressure will compel these self-appointed regulators to change their actions.

    The effect of third-party activist groups has also come into focus in the media, as noted in our earlier update. A previous report from Vice Media journalist Ana Valens brought attention to the Australian group Collective Shout and its efforts to influence payment processors.

    The petition’s achievement in rallying more than 205,000 supporters has undeniably spotlighted the hidden dynamics that control what content is accepted in the online space. Whether this pressure will lead these self-declared regulators to alter their behavior is still to be determined.

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  • Steam Updates Adult Content Rules Following Payment Processor Pressure

    Steam Updates Adult Content Rules Following Payment Processor Pressure

    Key Takeaways

    1. Steam has updated its content policies, influenced by payment companies like Visa and Mastercard, to restrict certain adult content.
    2. A “mini-purge” has occurred, removing controversial games such as “Incest Tales” and “Wolf on Rail” from the platform.
    3. The definition of “adult only content” remains unclear, but more explicit and fetish-related themes are likely banned.
    4. While some view the changes positively to tackle problematic titles, others criticize the increased control payment processors have over game accessibility.
    5. Community reactions are mixed, with some unhappy about the influence of payment providers on Steam’s decisions, advocating for Valve to maintain authority over content.


    Steam has made changes to its content policies and started to remove certain controversial games after receiving pressure from payment companies like Visa and Mastercard.

    Updated Guidelines

    Recently, Steam modified its onboarding section on the documentation homepage to add a new point in the Rules and Guidelines: “Content that may violate the rules and standards set forth by Steam’s payment processors and related card networks and banks, or internet network providers. In particular, certain kinds of adult only content.”

    The Mini-Purge

    As noted by TheGamer, this update led to a sort of mini-purge, according to the Steam Database, which saw the removal of various problematic titles like “Incest Tales,” “Wolf on Rail,” “Sex Village,” and “Slave of the Police Officer,” among others, from the store.

    While the exact definition of “certain types of adult only content” remains vague, it appears that more explicit and fetish-related themes will no longer be permitted on the platform.

    Pros and Cons

    On one hand, this action can be seen positively, as Steam has had a long-standing issue with adult shovelware that needed addressing. On the flip side, this change grants payment processors increased control over what is allowed on the platform, effectively deciding which games are accessible to players.

    Both Visa and Mastercard are no strangers to this kind of action. They have previously taken steps to limit adult content on sites like Pornhub and OnlyFans.

    Collective Shout’s Initiative

    Earlier this month, Collective Shout, a grassroots movement opposing the objectification of women in media, sent an open letter to payment processors, including PayPal, Visa, and Mastercard, accusing them of profiting from numerous problematic titles on Steam.

    They called on payment processors to “show corporate social responsibility and immediately stop processing payments on Steam and Itch.io and any other platforms hosting similar games.”

    Community feedback

    The response from the community appears to be mixed on the Steam subreddit, with many expressing dissatisfaction that the platform made these changes due to pressure from payment providers rather than making a decision independently.

    Others argued that it shouldn’t be the card companies determining how users spend their money, stating that the final authority should lie with Valve.

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  • “Mastercard Brings Tap-to-Pay to Boat Smartwatches”

    “Mastercard Brings Tap-to-Pay to Boat Smartwatches”

    Indian audio wearables company Boat has teamed up with Mastercard, a global payment card services provider, to bring contactless payment capabilities to its smartwatch lineup. This partnership is designed to offer users a more streamlined and secure way to conduct transactions.

    Streamlined Transactions

    By integrating contactless payments into boAt smartwatches, Mastercard cardholders can enjoy smooth transactions directly from their wearable devices. Through the Crest Pay app, which is boAt’s official application, users can easily tokenize their existing debit and credit cards from affiliated Mastercard banks. This allows them to tap and pay at all merchants that support contactless payments, eliminating the need for physical cards.

    Payment Details and Security Features

    The technology supports contactless payments for up to Rs. 5,000 without needing a PIN, making it ideal for daily purchases. This feature reduces the inconvenience of entering a PIN, resulting in faster and smoother transactions. To ensure security, Mastercard employs device tokenization, which safeguards transactions using cryptogram-based technologies—unique digital codes that replace sensitive card data.

    Future Expansion Plans

    Initially, this contactless payment feature will be available to Mastercard cardholders from a select group of leading banks in India. Mastercard and boAt plan to broaden the scope of this feature to include more banks in the future.