Key Takeaways
1. The “cast” feature has been removed for some Netflix users on specific smart TVs and streaming devices, as well as for accounts on the ad-supported plan.
2. Users affected by this change must now use their TV or streaming device remote to browse Netflix, as casting from mobile devices is no longer supported.
3. The casting feature remains available for users with older Chromecast devices or TVs that support Google Cast.
4. Users without these options need to install the native Netflix app on their smart TVs or streaming boxes to continue accessing content.
5. This removal of features reflects a trend of increasing restrictions on how consumers engage with streaming content, raising concerns about consumer rights in the industry.
A recent update has led to the quiet removal of a feature from some Netflix users’ accounts.
Removal of the “Cast” Feature
The “cast” feature, which enables subscribers to stream media from their mobile devices to a TV or streaming box connected to the same network, has been taken away from users who own certain smart TVs and streaming devices. Moreover, this feature is no longer available for accounts on the ad-supported plan.
In a post on its Help Center website named “Can’t find ‘Cast’ button in Netflix app,” Netflix explains that the service “no longer supports casting shows from a mobile device to most TVs and TV-streaming devices.” Users who are impacted will now have to rely on the remote that came with their smart TV or streaming device to browse Netflix.
Availability on Older Devices
However, the casting feature is still accessible to subscribers using “an older Chromecast device” (though it isn’t specified what qualifies as “older”) or “a TV that works with Google Cast.” If neither option applies, users will need to install the native Netflix app on their smart TVs or streaming boxes.
This change occurs at a time when streaming platforms seem to be becoming more restrictive about how users can engage with the content they pay for. With Sony removing purchased items due to contractual issues and costs of streaming services continually increasing, consumer rights in the streaming media sector seem to be eroding rapidly.
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