Key Takeaways
1. Players are experiencing performance issues in Crimson Desert, including fuzzy textures and frame rate drops, leading to refund requests.
2. The PS Store typically does not allow refunds after gameplay hours, but exceptions exist for unplayable games, with some players successfully receiving refunds.
3. The PS5 version has a significant map crash bug that can freeze the game for up to 30 seconds, causing frustration for players.
4. The latest patch aims to improve stability and visual quality, but many players are still disappointed with the overall graphics and control responsiveness.
5. The situation differs on Steam, where players can request refunds after 2 hours of play, and they are facing their own set of issues with compatibility and DRM.
After the long wait for the Crimson Desert launch, some fans are feeling remorseful about their purchases. Many have reported issues with performance, including fuzzy textures and drops in frame rates. However, it seems like the notorious map crash bug is what has led the PS Store to start issuing refunds. The new patch for Crimson Desert on PS5 aims to fix these stability issues, which is a relief for those seeking help from PlayStation Support.
Refund Policies and Player Experiences
Typically, the PlayStation Store does not allow refunds for PS4 or PS5 games once players have logged hours of gameplay. Yet, there are exceptions made for games that are unplayable. Players on Reddit have had mixed results, but some lucky gamers have successfully argued that the Pearl Abyss title meets the criteria for a refund. Instead of relying on the automated chatbot, it’s better for players to talk directly to a live support agent.
Technical Glitches and Player Frustration
When players access the map in the PS5 version of Crimson Desert, it can freeze for as long as 30 seconds. If you’re unlucky, this can lead to crashes that add to the annoyance. Exploring the vast open world becomes nearly impossible without proper directions. One user, Rough_Estimate_3698, explained this issue to PlayStation Support and successfully received a refund for his game.
Additional Gameplay Concerns
Other problems encountered while adventuring in Pywel may not qualify for a refund. After Pearl Abyss took time to reveal the base PS5 performance, many players were disappointed by the mediocre visuals. In Performance Mode, the graphics are often blurry and don’t meet expectations. The latest patch for Crimson Desert introduced a feature to turn off the 120Hz refresh rate, which can enhance visual quality for some players.
Another frequent complaint is that the controls are tough to get used to. While a game doesn’t have to be completely unplayable due to a bad layout, it can certainly hinder progress. Input lag has also been a concern, which was addressed in the update released on March 23rd.
Ongoing Issues and Comparison with Steam
It’s uncertain whether this latest patch will reduce the number of refund requests at the PlayStation Store. Steam users are facing their own issues, including the late announcement of Denuvo DRM protection and AI assets. Additionally, those with Intel GPUs are still waiting for compatibility solutions. Unlike Sony, Valve typically allows players to play for 2 hours before they can request a refund.
PS5 Pro subreddit and Patch Notes
Crimson Desert PS5 patch notes have been discussed in the PS5 Pro subreddit, highlighting the community’s ongoing concerns and hopes for improvements.
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