Key Takeaways
1. Users of the Garmin Fenix 8 Pro smartwatch are experiencing Bluetooth connectivity issues with headphones, leading to crashes when playing music or audio.
2. The crashing problem affects various headphone brands and occurs across multiple music apps, with issues reported on firmware versions 18.51 to 20.15.
3. A beta update (version 20.18) may have fixed the Bluetooth issues, but this has not been officially confirmed by Garmin.
4. The availability of a stable release for the 20.xx software version for all users is currently uncertain.
5. Garmin representatives are engaging with users on forums to gather information and suggest syncing the smartwatch with Garmin Express for better data management.
Users of the Garmin Fenix 8 Pro smartwatch are facing problems with Bluetooth headphones. There seem to be a few connected issues that arise when users attempt to enjoy music, audiobooks, or podcasts on the device. Bluetooth connectivity troubles were also reported by Fenix 8 users earlier this year.
Problems Reported by Users
On a thread in the Garmin Forum, some users mentioned that their Fenix 8 Pro watch crashes when they attempt to skip a song. Others have faced this crashing issue even without touching any buttons. This problem appears to be affecting users across different headphone brands, including the Shokz Open Move, the Suunto Wing, and the Soundcore AeroFit Pro (currently priced at $129.99 on Amazon). Users have encountered these issues while using apps like Amazon Music, Deezer, or Spotify, with Fenix 8 Pro firmware versions ranging from 18.51 (stable) to 20.15 (beta).
Update on Fixes
Recently, a user shared that the newest beta update for the Garmin Fenix 8 Pro, version 20.18, may have resolved the issue. However, this has not yet been officially verified by Garmin or confirmed by any other users. It remains uncertain when a stable release of the 20.xx software will be available to all Fenix 8 Pro smartwatch users.
Community Involvement
Meanwhile, a Garmin representative known as ‘Garmin – SP’ has asked users experiencing this issue to upvote their comment in the forum thread. The Garmin team intends to contact these users directly to gather more information. They also suggest that users try syncing their smartwatch through Garmin Express on their computer to make sure all data is accurately synced from the watch.
Source:
Link
Leave a Reply