Tag: Revolut

  • Revolut Unveils Numberless Visa & Mastercard for Better Security

    Revolut Unveils Numberless Visa & Mastercard for Better Security

    Key Takeaway

    – Revolut now offers numberless debit cards by default, with an option to keep the number printed if preferred.
    – Numberless cards prevent visual theft of card details in public (e.g., by cameras or copying).
    – Numberless cards may cause issues at hotels or airlines that require the physical card number for reservations or payment guarantees.
    – Card numbers and security details remain accessible in the app if needed.
    – Users can maintain multiple Revolut cards and toggle them on/off individually to manage different use cases.


    New Security Update

    The neobank Revolut has rolled out a new security feature in its app. According to an in-app announcement, users ordering a new debit card—whether Visa or Mastercard—will no longer have the card number printed on the physical card. However, it will still be possible to opt for a card with the number printed on it if desired.

    Communication Gaps in the App

    In the app, however, this new feature is not yet clearly communicated. For some cards, it remains unclear whether approving the shipping costs might accidentally trigger an order. We did, however, find the feature immediately on the card that allows for a custom design. With a simple toggle, the number on the card can be opted out of.

    Public Payment Protection

    When paying with this card in public, users no longer risk someone copying the card number, security codes, and expiration date, or filming them with a security camera, smart glasses, or a smartphone. The numberless card thus catches up with Apple Pay and Google Wallet.

    Hotel and Travel Challenges

    The feature is also helpful in other ways. Some hotels, for instance, have developed a habit of writing down card numbers on slips of paper. Although this is not permitted, it still happens even at major chains like NH or Marriott, as we know from personal experience. Not everyone feels comfortable arguing with hotel staff. Especially when the staff is used to this practice, they feel they are in the right, which is when it becomes problematic.

    Potential Booking Issues

    However, this can also lead to issues if, for example, the card number needs to be entered directly into the reservation system. Some hotels use this specific number to secure a payment guarantee instead of simply blocking an amount. In such cases, Apple Pay or Google Pay is often not accepted as a payment guarantee. The hotel wants to see the physical card. Anyone traveling with a numberless Revolut card should therefore be prepared for discussions.

    Accessing Card Details via App

    If in doubt, however, Revolut states that the card number and other security details can still be accessed via the app. There are also occasionally still airlines that request to see the “credit card” used to pay for the flight ticket. One should be aware of such issues, even if they occur rarely. When in doubt, however, a Revolut card with a number can still be used. Revolut allows the use of multiple payment cards, which can be turned on and off individually.

    Final Considerations

    Travelers should know that using a card without a number might slow things down at check-in counters or rental desks. But the added security is a tradeoff many will appriciate. Its good that the app stores all the details though this requires your phone to be charged and accessible.


    Sources

    • Revolut Launches New “Revolut Store” App Feature | Discover More

      Revolut Launches New “Revolut Store” App Feature | Discover More

      Key Takeaway

      1. Revolut is expanding from digital to physical presence with the announcement of its first “Revolut Store,” marking a notable shift for the neobank.
      2. The company has already established physical touchpoints through ATMs and vending machines at airports, primarily in Spain, with advanced features like contactless cash withdrawals.
      3. The new Revolut Store in Barcelona will serve as a prototype, but details about its design and offerings are still undisclosed.

      Revolut Launches Its First Physical Store

      In a surprising move, neobank Revolut recently announced via a brief LinkedIn post that they will be opening their initial “Revolut Store”. This is unlike what the company usually does, because Revolut have been known for being a primarily digital-only bank and neobank. Little information is available about what the store will exactly be, but its introduction is seen as a significant step for the company. This announcement is noteworthy since it marks a rare venture into physical retail spaces for a digital bank, which mostly depend on apps and online services.

      Existing Physical Touchpoints

      Despite their primarily digital approach, Revolut has placed some physical machines in various locations. For example, you might have seen a Revolut card vending machine at airports, which allows travelers to quickly get a payment card without needing to go through lengthy paperwork or online procedures. Such machines are mainly located at airports like Barcelona, especially within the airside security zones. These vending machines make it easier for travellers to access their accounts and cards directly on the spot. Such hardware enables swift account setup and card distribution, representing an innovative, hybrid approach blending digital and physical banking services.

      Specialized ATMs and Their Features

      • Modern design with a sleek black exterior
      • Integration with the Revolut app for seamless transactions
      • Cash withdrawal options via QR codes, NFC, and EMV (both contactless and contact-enabled)

      In addition to vending machines, Revolut has installed ATMs in various locations around Barcelona. These machines sport a contemporary aesthetic and allow users to perform quick cash withdrawals. However, some issues exist, especially regarding their accessibility at night, as certain design elements might not be easily seen. Currently, these advanced ATMs are only found in Spain, highlighting the company’s focus on the local market for now. Nevertheless, they offer a glimpse of what future physical banking interfaces could look like for digital-only banks like Revolut.

      Future Plans in Barcelona

      The upcoming opening of a Revolut Store in Barcelona indicates the company’s interest in exploring physical retail spaces. The city is becoming a key testing venue for their new concept. While it is not yet clear when the store will open, many are curious about what it will look like and what services will be provided there. Will it be a simple customer service center or a full-scale bank branch offering a wide spectrum of financial products? The answers remain to be seen, but the move exemplifies Revolut’s ambition to blend both digital innovation and physical presence in the banking industry.

      Sources