Samsung Galaxy S22 owners are facing major problems after the One UI 6.1 update. Users are experiencing everything from small display delays to serious boot loop issues that render some phones completely unusable. This feedback has been flooding in on Samsung forums, Reddit, and social media, leading many to call for the company's accountability.
Major Problems Encountered
Boot Loop Issues: A lot of users are saying their phones are trapped in endless boot loops, making them impossible to use. Even after trying to fix the problem by clearing caches, doing factory resets, and visiting tech support, nothing seems to work.
Wi-Fi-Induced Restarts: Some devices are also restarting over and over again whenever Wi-Fi is activated. This problem continues to occur despite users resetting network settings, using safe mode, and performing factory resets.
High Repair Expenses
According to reports from Samsung service centers, these failures are linked to motherboard defects. However, many customers have faced warranty repair denials due to small cosmetic damages, like minor screen cracks. The repair costs are shocking, with quotes ranging from ₹41,000 (~$483) in India to more than $600 in the UK.
User Experiences
In one case, a dedicated S22 Ultra user expressed their anger after their phone failed following the update, losing important data and dealing with repair fees of ₹41,000 in India. Another user from the UK slammed Samsung for blaming small screen damages for the boot loop, questioning how devices without any damage were also affected, and accused the company of dodging responsibility. Additionally, one user reported their S22 Ultra constantly restarting when Wi-Fi was turned on, and despite trying various troubleshooting steps, the problem remained.
Awaiting Samsung's Response
So far, Samsung has not released an official statement regarding these concerns, but the problems hint at a significant software flaw. Users are feeling let down by the brand's apparent lack of responsibility, particularly considering the high price of the Galaxy S22 series. There is a growing demand for Samsung to offer free repairs or refunds as more individuals share their complaints online. We will keep a close eye on this situation and share updates as they come in.
