Key Takeaways
1. The Samsung Galaxy S25 Ultra features a new 50MP ultrawide camera but is experiencing shaking and vibration issues on some devices.
2. Community discussions about the problem began in February, with users reporting difficulties on platforms like Reddit and Samsung’s Community Forum.
3. The cause of the issue remains unclear, but it is speculated to be related to the autofocus system, as the camera lacks optical image stabilization (OIS).
4. The problem appears to affect only a small percentage of the millions of units sold, indicating it might be a manufacturing issue rather than a widespread flaw.
5. Users experiencing the issue may need to send their devices to Samsung for diagnostics, with potential fixes involving software patches or hardware replacements.
Samsung’s Galaxy S25 Ultra has been launched with an impressive upgrade, featuring a 50MP ultrawide camera. However, it is facing some surprising difficulties. This new lens, which provides better detail compared to the 12MP ultrawide cameras found in older flagship models, has been reported to shake and vibrate on certain devices, raising alarms among potential buyers.
Community Feedback
Discussions about this issue began appearing on community forums back in February, but Samsung has not yet provided any feedback. The problem has been highlighted across social media platforms such as Reddit and X, along with Samsung’s Community Forum. Users have noted that the ultrawide (0.6x) camera shows violent shaking and produces stuttering noises, making it difficult to use. Reports on these forums trace back to as early as March 1st.
Possible Causes
Some device owners believe that a recent software update could be the root of the problem, but the exact cause is still not clear. Unlike the usual camera shake that is associated with optical image stabilization (OIS)—which the S25 Ultra’s ultrawide camera does not have—experts speculate that the autofocus system might be the issue, given the absence of an OIS mechanism.
The complaints don’t seem to be widespread, though, as only a small percentage of the millions of Galaxy S25 units sold worldwide appear to be impacted. This indicates that it could be a manufacturing issue rather than a flaw affecting all devices. Users who have gone to authorized service centers reported that the problem was identified as hardware-related and was fixed free of charge under warranty.
Impact on Usage
The issue influences both photo and video capabilities. However, there is some complication in the resolution process. One user mentioned on the community platform that affected devices must be sent back to Samsung for a diagnostic test to determine if it’s a manufacturing defect. This means that users will need to find an alternative phone to use temporarily.
Videos shared by users experiencing the problem clearly show how the camera struggles to stabilize. Although Samsung has not publicly recognized the issue or suggested a solution, the company’s response at service centers provides some reassurance. If the problem is linked to a software update, a patch might resolve it, but for faulty units, hardware replacements could be necessary.
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