Key Takeaways
1. Users report issues with Exertion scores not reflecting recent workouts in the Zepp App.
2. Some users receive a 0 Exertion score or see their scores reset after exercising.
3. The problems may affect Training Status and Personal Activity Intelligence (PAI) points.
4. The issues are believed to be linked to the latest version of the Zepp App (version 9.5).
5. Zepp Health has not acknowledged the problem or provided a timeline for a fix.
Several users of Amazfit smartwatches have pointed out a problem with Exertion scores in the Zepp App. This feature was introduced with Zepp App 9 to help users monitor their daily energy use. The goal for users is to increase their Exertion score to 100% through exercise, which is computed based on personal recovery and Readiness information. This problem has been noted by owners of devices like the Bip 3 Pro and the T-Rex 3 (currently priced at $234.99 on Amazon).
Users Share Their Experiences
On Reddit, some users are saying that their Exertion Score does not accurately show their recent workouts. After completing an activity, certain users receive a 0 Exertion score, while others notice their score resetting to a lower number, even after exercising. Additionally, it appears this glitch may also interfere with Training Status and Personal Activity Intelligence (PAI) points. Many believe that this issue is connected to the newest version of the Zepp App.
No Word from Zepp Health
Sadly, the Zepp Health team has not yet recognized this problem or provided any information on when a solution might be available. The recent Zepp App version 9.5 was released a few weeks ago, bringing new search options, enhancements in usability, and support for the Amazfit UP Earbuds. Following its initial launch, versions 9.5.1 and 9.5.2 have been made available for iOS users, while Android users are still on version 9.5.0. If you are facing this Exertion score problem, you can submit a report in the Zepp app by navigating to Profile > User Feedback.
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