Key Takeaways
1. Asus has halted the delivery of the ROG Matrix GeForce RTX 5090 due to quality control issues.
2. The company acknowledged a delay but stated it is for enhancing product quality and customer satisfaction.
3. Asus confirmed there is no product recall and plans to resume shipments shortly.
4. Existing customers who received their GPUs before the launch can continue using them without issues.
5. The ROG Matrix GeForce RTX 5090 is a high-end graphics card priced at around $4,000, with a limited production of only 1,000 units.
Several news sources shared last week that Asus has halted the delivery of the ROG Matrix GeForce RTX 5090. A retailer in Sweden told a customer that Asus is looking into some quality control problems with the graphics card. The Taiwanese firm has now given more details regarding this matter.
Delay Acknowledged
Asus Germany confirmed that there is indeed a delay. However, they mentioned that the shipments were paused to enhance the product quality and overall customer satisfaction. They will soon resume sending stock to retailers.
Statement from Asus
In the words of Asus’ PR executive, Christian Wefers, “There is no product recall for the ROG Matrix GeForce RTX 5090. We proactively adjusted the original timeline to allow additional time for product improvements and to ensure an optimal customer experience. The products will arrive at our partners within the next few days. Availability may vary by region.”
Existing Customers Not Affected
Asus also reassured that customers who got their GPUs before the official launch can keep using their devices without any issues.
The ROG Matrix GeForce RTX 5090 stands out as one of the most costly versions of the card, priced at around $4,000. It features four cooling fans and can consume up to 800 watts when used with Asus’ Advanced BTF motherboard and a 12V-2×6 power supply. Only 1,000 units are being made worldwide, making it a truly collectible GPU.
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