Tag: Retroid Pocket 4 Pro

  • Retroid Pocket 4 Pro Compatibility Update for Dual Screen Add-on

    Retroid Pocket 4 Pro Compatibility Update for Dual Screen Add-on

    Key Takeaways

    1. Retroid released an OTA update (version 1.0.0.167) that fixes the compatibility issue with the Dual Screen Add-on for the Retroid Pocket 4 Pro faster than expected.
    2. The update includes a new AOSP launcher for dual-screen multitasking and volume control in the quick settings menu.
    3. The volume control feature addresses issues with obstructed volume buttons when the Dual Screen Add-on is connected to certain devices.
    4. A new “Handheld Settings” menu has been added to allow users to adjust the video output mode.
    5. The Retroid Dual Screen Add-on is available for purchase at $69.00 and is compatible with various handheld devices.

    Just a week after revealing a compatibility problem that prevented the Retroid Dual Screen Add-on from functioning with the Retroid Pocket 4 Pro, Retroid has now stated that it is rolling out an OTA update that fixes this issue.

    Quick Resolution

    Previously, Retroid informed customers that it would provide a refund while working on a solution that might take months. Luckily, the problem has been resolved much quicker than anticipated. The update, which is version 1.0.0.167, has been made possible with assistance from MediaTek field application engineers, as noted in the changelog.

    New Features Added

    Alongside the fix, the update introduces a new AOSP launcher that enables dual-screen multitasking. Retroid also mentioned that it has included volume control in the quick settings menu. This addition is important because the Retroid Dual Screen Add-On can obstruct the volume buttons when connected to certain handhelds, like the Retroid Pocket 5, which is available on Amazon for $259. Finally, there’s a new “Handheld Settings” menu that allows users to adjust the video output mode.

    Purchase Information

    The Retroid Dual Screen Add-on can be purchased directly from Retroid for $69.00. This accessory provides a second screen for compatible handheld devices, including those from other brands.

    Retroid shared this update on X, reinforcing their commitment to customer satisfaction and product improvement.

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  • Retroid Dual Screen Add-On Issues: Fix for Pocket 4 Pro Delayed

    Retroid Dual Screen Add-On Issues: Fix for Pocket 4 Pro Delayed

    Key Takeaways

    1. The Retroid Dual Screen Add-On is incompatible with the Retroid Pocket 4 Pro due to hardware-level issues.
    2. The Retroid Pocket 4 Pro uses a MediaTek processor, while other compatible models use Qualcomm processors, contributing to the incompatibility.
    3. Retroid plans to develop a fix involving a new DP video receiver chip, but it may take three to four months.
    4. Retroid will issue refunds automatically to customers who purchased the Dual Screen Add-On for the Retroid Pocket 4 Pro.
    5. Customer frustration has grown due to prior claims of compatibility and multiple shipping delays for the accessory.

    When Retroid made the announcement about the Retroid Dual Screen Add-On, a secondary display for compatible handhelds, it highlighted that the Retroid Pocket 4 Pro was one of the initial first-party handhelds to work with it. However, a recent update from the manufacturer has left owners of the 2023 Android device feeling disappointed.

    Compatibility Issues Revealed

    Retroid’s social media posts have disclosed that the Retroid Dual Screen Add-On does not work with the Retroid Pocket 4 Pro (which is priced at $174 on Amazon), contradicting previous claims and even a demonstration that showed the accessory functioning with the handheld.

    The manufacturer states that this incompatibility arises from a hardware-level problem, preventing the display’s receiver chip from aligning with MediaTek’s output clock jitter, leading to PCR errors.

    Processor Differences

    Of the three Retroid handhelds that were initially said to be compatible with the Dual Screen Add-On, the Retroid Pocket 4 Pro is the sole device powered by MediaTek processors, specifically the Dimensity 1100. The other two models, the Retroid Pocket 5 and the Retroid Pocket Mini/Mini V2, utilize Qualcomm’s Snapdragon 865 processor.

    Retroid announced that its research and development team is currently working on a fix that would involve an updated DP video receiver chip suitable for MediaTek processors. However, they estimate that the development process for this solution could take around three to four months.

    Refund Process Implemented

    Given the situation, Retroid has decided to issue refunds to those who purchased the Retroid Dual Screen Add-On along with the Retroid Pocket 4 Pro. According to their post, customers won’t need to take any action since the customer service team will handle the refund directly to the original payment methods.

    The announcement has sparked frustration among customers who had ordered the accessory, which has already experienced two shipping delays. Some users feel that Retroid has not been truthful and failed to adequately test the device’s compatibility with the Retroid Pocket 4 Pro.

    While Retroid claims that a solution is in the works, it remains uncertain whether they will find it worthwhile to see this solution through to completion, which may entail launching a third version of the accessory for devices powered by MediaTek, or if they will simply discontinue support for MediaTek devices altogether. Ultimately, only time will reveal the company’s final decision.

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  • Retroid Reduces Pocket 4 Pro Price to $149 for 618 Festival

    Retroid Reduces Pocket 4 Pro Price to $149 for 618 Festival

    Key Takeaways

    1. The Retroid Pocket 4 Pro is currently on sale for $149, a $50 discount for the 618 Shopping Festival, valid until June 22, 2025.
    2. The device features a 4.7-inch touch display with a resolution of 1334 x 750 and is powered by the MediaTek Dimensity 1100 chip.
    3. It comes with 8GB of LPDDR4x RAM and 128GB of storage, expandable via a TF Card slot.
    4. The handheld includes features like active cooling, Bluetooth 5.2, Wi-Fi 6, and a 5,000mAh battery.
    5. It has a USB-C port for charging and data transfer, supporting video output at 1080p, and a micro HDMI port for external display up to 720p.

    The Retroid Pocket 4 Pro has been available for over a year and has already been succeeded by the Retroid Pocket 5, which is curr. sold on Amazon for $259. Despite this, the Retroid Pocket 4 Pro can still be purchased, and it is currently offered at a much lower price due to a special promotion.

    Special Offer

    For a limited time, you can buy the Retroid Pocket 4 for just $149, which is a $50 discount from its original price. Retroid mentions that this price cut is to mark the 618 Shopping Festival, and it will be valid until June 22, 2025.

    Color Options

    As of now, this price reduction applies to all six colors of the Retroid Pocket 4 Pro, but you should note that the Icy Blue option is out of stock.

    The Retroid Pocket 4 Pro features a 4.7-inch touch display with a resolution of 1334 x 750 and is driven by MediaTek’s Dimensity 1100 chip. It comes with 8GB of LPDDR4x RAM and 128GB of storage, which can be expanded using a TF Card slot. The device also has 3D Hall Effect joysticks, analogue L2 and R2 buttons, and the ABXY buttons can be swapped out.

    Additional Features

    The handheld includes a active cooling fan, Bluetooth 5.2, Wi-Fi 6, and a 5,000mAh battery. It has a USB-C port for charging and data transfer. There is also a micro HDMI port for connecting to an external display, although it only supports up to 720p output. The USB-C port does allow for video output at 1080p. The device comes pre-installed with Android 13.

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