Key Takeaways
1. Chuwi notebooks misrepresent their specifications by using AMD Ryzen 5 5500U instead of AMD Ryzen 5 7430U.
2. The Blackview Tabwee T50 is marketed with 24 GB of RAM, but it actually has only 4 GB of physical RAM.
3. The claimed 18 GB of swap memory is misleading, as it is virtual RAM stored on flash memory.
4. Users are misled about the tablet’s storage, with only 64 GB of usable memory instead of the advertised 128 GB.
5. A software update does not provide the promised additional storage, as the hardware limitations prevent access to the full 128 GB.
After uncovering that at least two Chuwi notebook models are partly equipped with an AMD Ryzen 5 5500U even though they are marketed as having an AMD Ryzen 5 7430U, the Japanese blog Garumax has found yet another instance of misleading advertising. They report that the Blackview Tabwee T50, which is priced at $125.99 on Amazon, comes with less memory than what is claimed.
Misleading Specifications
The way the product is marketed raises eyebrows from the start, as the company claims it has 24 GB of RAM. However, the technical specifications clarify that this figure includes 6 GB of actual RAM and 18 GB of swap memory, which is essentially “virtual” RAM that is stored on the flash memory. Garumax, however, insists that this data is also false, revealing that the Tabwee T50 has only 4 GB of RAM.
In the tablet’s system settings, it shows 6 GB of RAM as advertised, but HWInfo reveals that it truly only has 4 GB. To confirm this wasn’t just a display issue, Garumax opened up the tablet and discovered just one 4 GB SK Hynix H9HP52ACPMAD RAM chip inside. The company also misleads customers regarding flash storage. Garumax realized that only 64 GB of the claimed 128 GB memory is usable, and the manufacturer has said they will fix this with a software update.
Update Confusion
After the update, the system settings indicate that 128 GB is now available, but it remains inaccessible for use. The teardown proves this is another instance of fraud, as the SK Hynix H9HP52ACPMAD chip, which contains both RAM and NAND, only supports 64 GB of memory.
Source:
Link