Key Takeaways
1. Sony usually does not offer refunds for played games, but exceptions have been made for the Mortal Kombat: Legacy Kollection, allowing some players to receive credits after contacting support.
2. Latency issues are significant, particularly on PS5, with input lag measured at over 108 milliseconds, while the PC version shows much faster latency at 22.05 milliseconds.
3. The collection uses a mix of custom emulators, contributing to latency problems, along with reports of audio glitches and multiplayer issues leading to mixed reviews.
4. New PlayStation Store policies allow customers to request automated refunds within 14 days of purchase, even if the game is downloaded, making the situation for the Legacy Kollection unique.
5. Developer Stephen Frost from Digital Eclipse is actively updating the community on patch developments, with fixes aimed at improving button response times expected by November 4th.
Sony usually doesn’t give refunds for games that have been played, but the PlayStation Store has made a special case for the Mortal Kombat: Legacy Kollection. A number of players have successfully gotten credits after reaching out to PS Store support. High latency is a major complaint, especially for users on the PS5.
Game Versions and Latency Issues
The Digital Eclipse edition features multiple versions of the original Mortal Kombat games. Yet, the shift from arcade to home consoles and PCs has not been without its issues. Latency remains a big problem in fighting games, where quick reactions can determine the outcome of a match.
Input lag expert Nigel Woodall tested the latency on different platforms including PC, Switch 2, Xbox, PS4, and PS5. The results showed PlayStation systems lagging behind, with a delay of over 108 milliseconds. In contrast, the PC version is the fastest, with a latency of just 22.05 milliseconds. Woodall remarked that he didn’t see much difference in latency across the various titles in the Mortal Kombat: Legacy Kollection.
Emulation and Other Issues
The collection uses a mix of custom emulators and existing software, which might add to the latency problems. However, it remains unclear why the PS4 and PS5 versions have notably higher lag. Input delays are not the only challenges that fans of these classic fighters are dealing with. There are also reports of audio glitches and basic multiplayer features, which have led to mixed reviews on Steam.
To enhance user satisfaction, the PlayStation Store has rolled out new policies. Customers can now ask for automated refunds via the PlayStation site or app within 14 days of purchase. Usually, if a game is downloaded, the refund request is no longer valid, making the situation surrounding the Legacy Kollection quite unusual. Many users, such as Natural_Parsnip_5291, have shared their success stories on Reddit.
Developer Updates
Stephen Frost from Digital Eclipse has been keeping the gaming community updated on patch developments through social media. His latest message indicates that new fixes might be available as soon as November 4th. One of the main focuses for the developers is to address the slow response times to button presses.
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