Key Takeaways
1. Recent updates for Fitbit Sense and Versa 3 have caused significant battery drain, despite being intended to fix overheating issues.
2. Users report that battery life has decreased from 2-6 days to less than 24 hours after the update.
3. Google has acknowledged a possible decrease in battery life but has not provided a solution for the problem.
4. Users cannot opt out or revert the update, as it will lead to automatic factory resets.
5. Affected users are being offered $50 compensation for the battery issues.
Fitbit Sense and Versa 3 smartwatch owners are noticing quicker battery drain after a recent required update. For the Sense model, the update was version 44.128.6.21, while the Versa 3 received version 36.128.6.21. This software was introduced to fix a problem that made the batteries in these devices overheat, which in some cases, resulted in skin burns.
Users Report Problems
When Google reached out to users regarding this mandatory update, they mentioned a possible decrease in battery life. They specifically said that “the battery will last for shorter periods between charges, and you may need to charge your device more frequently.” However, the effect seems to be much more significant than users had originally thought.
People have been sharing their stories on the Fitbit Community forum and the Fitbit subreddit. Feedback shows that the Sense and Versa 3 watches used to last anywhere from two to six days on a single charge. After the recent update, some users found that their devices barely lasted 24 hours, forcing them to recharge daily instead of just a few times a week.
No Solutions Yet
Regrettably, Google has not provided any fix for this issue. Additionally, users cannot opt out of or revert the update, as the company indicated that those who fail to install the update will have their devices automatically reset to factory settings after a few days. Users affected by this battery issue have also been offered a $50 compensation. Other models, such as the Versa 4 (curr. $169.99 at Amazon) do not seem to be experiencing this battery trouble.
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