The Redmi Note series has a reputation for providing excellent value, and Xiaomi seems to be enhancing this with the upcoming Redmi Note 14 Pro and Pro+. As the release date approaches next week, the company has introduced a detailed warranty program called the “King Kong Guarantee Service.” Let’s explore what this entails.
Overview of the King Kong Guarantee Service
The King Kong Guarantee comes with five significant benefits. Firstly, it includes a one-year warranty against accidental water damage, which is a great addition since most standard warranties typically do not cover liquid damage. Additionally, if you accidentally crack the screen, you will receive a free replacement within the first year.
Another aspect of the guarantee is the coverage of the battery cover for a year, which is beneficial for users who often drop their phones face down. However, the most remarkable feature is the five-year warranty on the battery. If the battery health falls below 80% or if you encounter performance issues during this period, Xiaomi will replace it at no cost. This is a generous offer, especially since most phone batteries begin to show wear after 2-3 years.
Key Features and Considerations
Moreover, the King Kong Guarantee includes a “365 days replacement without repair” policy. If your phone suffers from hardware failure within the first year, you will receive a brand-new device instead of a repair. Sounds appealing, doesn’t it?
However, there are a few things to keep in mind. Although the specifics haven't been officially confirmed yet, reports indicate that you may need to pay an additional 595 yuan (approximately USD 85) to activate the King Kong Guarantee service.
Final Thoughts on the Guarantee
On paper, the King Kong Guarantee is certainly impressive. A five-year battery warranty along with accidental damage coverage are features usually found in top-tier flagship phones. Ultimately, whether this guarantee is worth it depends on your personal needs. If you often find yourself dropping your phone, the accidental damage protection and extended battery warranty may be very attractive. Conversely, if you take good care of your devices, the standard warranty could be enough.
We will need to wait for the official launch next week to get complete information regarding the Redmi Note 14 Pro series, including pricing and specific details about the King Kong Guarantee Service. Until then, consider whether you prefer Team King Kong or Team Standard Warranty.
