Key Takeaways
1. The Xbox Elite Series 2 controller has been labeled as a frequently returned item by Amazon due to quality issues, similar to the Surface Laptop 7.
2. Users report problems such as unresponsive buttons and stick drift, which can occur both immediately and over time.
3. Despite its high price, the Elite Series 2 is less dependable than cheaper alternatives, leading to mixed reviews from users.
4. Microsoft extended the warranty for the Elite Series 2 from 90 days to a full year in response to ongoing issues.
5. Xbox gaming is shifting towards cross-platform publishing, while the standard Xbox controller remains popular for its affordability and compatibility.
Recently, Amazon has labeled a Surface Laptop 7 as a frequently returned item. This indicates ongoing quality control problems with Microsoft’s hardware. Now, the Xbox Elite Series 2 controller has also received this unfortunate label. Many customers have reported issues such as unresponsive buttons and stick drift with the Xbox controller.
Pricey Yet Problematic
Whether you choose the standard or core version, the Elite Series 2 is an expensive accessory. It’s designed for serious gamers who expect high durability from a professional-grade controller. Although it satisfies many users, it has turned out to be less dependable than some of its cheaper rivals.
Immediate and Long-term Issues
Some problems with the Xbox Elite Series 2 controller can be noticed right after buying it. The bumper and face buttons might not work, and its wireless connection can be unreliable. Over time, users frequently encounter the frustrating stick drift issue. This happens as the physical parts in the analog sticks wear down, leading to unpredictable behavior. This is especially annoying since brands like GameSir offer affordable Hall effect alternatives.
When the Elite Series 2 is functioning properly, customers tend to give it high ratings, averaging around 4.3 out of 5. However, many of the same issues regarding the Xbox controller show up in reviews on Amazon. The retailer marks items with high return rates as frequently returned. After the 30-day window of Amazon’s return policy, gamers can submit a warranty claim to Microsoft. In 2020, Microsoft responded to the recurring problems by extending the warranty for the Elite Series 2 from 90 days to a full year.
Shifting Focus in Xbox Gaming
Xbox gaming is starting to shift its focus towards cross-platform publishing rather than just consoles. Nevertheless, the more affordable stock Xbox controller remains a top-selling accessory, thanks in part to its compatibility with PCs and Bluetooth. With the Sebile on the horizon, Microsoft isn’t slowing down its controller development anytime soon. It is to be hoped that any new pro controller will be more reliable than the current Xbox Elite Series 2.
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