Tag: quality control

  • Xiaomi 17 Ultra by Leica: Import Caution & Zoom Ring Issues

    Xiaomi 17 Ultra by Leica: Import Caution & Zoom Ring Issues

    Key Takeaways

    1. Initial feedback on the Xiaomi 17 Ultra and Leica Special Edition is mostly positive, but there are some concerns on Chinese social media.
    2. Critiques focus on quality control issues, particularly with the zoom ring wobble in some units.
    3. Not all Xiaomi 17 units have defects; individual experiences may vary, as noted by a satisfied user in Hong Kong.
    4. Customers are advised to inspect their devices promptly and consider returns if defects are found, especially before the global release.
    5. Several retailers are selling the Xiaomi 17 Ultra with limited warranties and shorter return policies, making quick inspections essential upon delivery.


    Initial feedback from China on the Xiaomi 17 Ultra and the Leica Special Edition has been largely favorable, though there are some negative comments circulating on Chinese social media. The critiques don’t primarily target the camera’s photo and video capabilities; instead, they highlight concerns about quality control related to the first retail units that have been delivered. Notably, the zoom ring on some of the Xiaomi 17 Ultra by Leica models seems to have a wobble, as shown in the embedded video below.

    Customer Experiences Vary

    It’s important to note that not every Xiaomi 17 unit is experiencing this issue. For example, a user from Hong Kong named Devinarde mentioned that his Leitzphone Edition does not have this defect. Regardless, there are still many unhappy customers in China. We hope Xiaomi will address this concern before the global version is released. Anyone thinking about importing the phone from China or those who have already ordered it should inspect their device promptly and consider returning it if necessary.

    Retail Options Available

    Aside from our import partner Tradingshenzhen, other shops are now selling the Xiaomi 17 Ultra in various colors and models for delivery to Europe. For example, Wondamobile and Trinity Electronics ship directly from Hong Kong, while Average Dad Shop operates from the UK and UAE. These retailers provide a limited one-year warranty and a shorter return policy compared to standard smartphone purchases in the EU. Therefore, it’s advisable to conduct a swift check upon receiving the phone.

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