Key Takeaways
1. Many MacBook users are unable to stream content from the Apple TV+ app rated 16+.
2. The issue seems to be specific to MacBook models; other devices like iPhones and iPads are not affected.
3. Some users speculate that the problem may be linked to the MacBook OS Sequoia 15.4 update.
4. Streaming works fine through a web browser, indicating a possible app verification issue.
5. No solutions or official statements from Apple have been provided regarding the problem.
For nearly a month, Apple’s official forum has seen many unhappy customers sharing their experiences. These users report that they cannot stream content from the Apple TV+ app that is rated 16+. This issue seems to only impact MacBook models, no matter which specific model they have. Users with iPhones, iPads, and those using streaming boxes are not experiencing this problem.
Possible Cause of the Issue
The source of this glitch is still unknown, but some users believe it may be related to the MacBook OS Sequoia 15.4 update. It appears that this operating system version is stopping the app from being verified. This theory is supported by the fact that users can still stream all content when accessing Apple TV Plus through a web browser instead of the app itself.
No Solutions Yet
Other devices, including iPhones, iPads, and TVs, seem to be running fine without any problems. Attempts to fix the issue, like turning off age verification in settings or logging out and then back in, haven’t worked either. As of now, Apple has not released any information regarding this situation.
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