Tag: Btwin

  • Decathlon Recalls 12+ E-Bikes Due to Motor Issues

    Decathlon Recalls 12+ E-Bikes Due to Motor Issues

    Key Takeaways

    1. Decathlon is recalling certain electric bicycles from the Rockrider and Btwin lines in the UK, France, and the Netherlands due to a software issue.
    2. The recall affects 14 specific SKUs, with the problem identified in the motor software version 8.2, causing pedals to move unexpectedly.
    3. Affected e-bikes were sold between April 1st, 2025, and December 1st, 2025.
    4. Customers can take their bicycles to a Decathlon workshop for repairs, likely at no charge.
    5. A survey on the Decathlon website helps customers determine if their bike is part of the recall.


    Decathlon has announced a recall for some of its electric bicycles from the Rockrider and Btwin lines in various European nations, which include the UK, France, and the Netherlands. On December 11th, 2025, the company detailed 14 specific SKUs that are involved in this recall.

    Software Issue Identified

    Decathlon revealed that a newly discovered issue with the motor software on these e-bikes might result in the pedals unexpectedly moving backwards. The affected models were sold from April 1st, 2025, until December 1st, 2025. The problem is linked to software version 8.2. If your e-bike has the motor running software version 8.2, it is strongly recommended that you stop using it right away.

    Return and Repair Process

    Customers who are impacted by this recall can take their bikes to a Decathlon workshop for repairs. It is expected that there will be no charge for this service, although the recall announcement does not explicitly mention this. To find out if your bicycle is included in the recall, you can fill out a survey available on the Decathlon website.