Key Takeaways
1. The Ayaneo Pocket S Mini is a compact gaming device running on Android, featuring a Qualcomm Snapdragon G3x Gen 2 processor and a 4.2-inch 4:3 screen.
2. The device was originally advertised with a 6,000mAh battery but will ship with a 4,700mAh battery due to a manufacturing error.
3. Customers can cancel their orders for a full refund or receive a free Ayaneo Pocket Air Mini as compensation.
4. The Ayaneo Pocket Air Mini has a similar screen size but is less powerful, using a MediaTek Helio G90T processor.
5. Ayaneo aims to improve customer service and quality assurance after receiving feedback about slow responses and late shipments.
The Ayaneo Pocket S Mini is a small gaming device that runs on Android. It is said to be perfect for retro gaming because it features a Qualcomm Snapdragon G3x Gen 2 processor and has a 4.2-inch screen with a 4:3 aspect ratio. You can buy this gaming handheld for $319 from Ayaneo’s official website, and it was marketed to come with a 6,000mAh battery.
Battery Specifications Issue
However, Ayaneo has recently announced that the device will actually be shipped with a 4,700mAh battery instead. This seems to be due to a manufacturing error, as the early prototypes had the 4,700mAh battery and the intended 6,000mAh battery was not included in the final retail model. Fixing this issue now would likely delay the shipping date by several months.
Refund and Compensation Options
For those who have placed an order for the Ayaneo Pocket S Mini, they can choose to cancel their order and get a full refund. In addition, Ayaneo is offering customers a free Ayaneo Pocket Air Mini as compensation. This device usually costs $89.99 and, like the Pocket S Mini, is also based on Android and has a 4.2-inch screen with a 4:3 aspect ratio. However, it is much weaker in terms of performance, running on a MediaTek Helio G90T.
Commitment to Customer Service
With this offer, Ayaneo aims to improve its customer service. After receiving feedback about slow responses and late shipments, the company plans to enhance its quality control and support services in the future. Still, shipping a device that does not meet the advertised specifications does not reflect positively on their quality assurance.
Ayaneo, through Android Authority & 9to5Google.
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