Key Takeaways
1. The Surface Laptop 13 does not include a power adapter, only a USB-C cable, requiring customers to purchase chargers separately.
2. Microsoft’s decision to exclude chargers aims to reduce electronic waste in line with EU regulations but may inconvenience consumers.
3. The pricing strategy for the Surface Laptop 13 is confusing, as it is priced higher than the faster Surface Laptop 13.8, which includes a power adapter.
4. The Surface Laptop 13.8 offers better specifications (quicker processor, 120Hz display) at a lower price, raising questions about the value of the new model.
5. If the pricing difference isn’t addressed, Microsoft may face challenges in selling the Surface Laptop 13.
We’re taking a look at Microsoft’s latest device, the Surface Laptop 13. When we opened the box, we were taken aback to find that only a USB-C cable was included, with no power adapter available. A brief visit to the official German site confirmed that Microsoft has indeed decided to exclude the charger from the new Surface Laptop, Surface Pro 12, and even from the previous Surface Pro 13 models. Customers can now buy these chargers separately, with the 45W power adapter priced at €59 and the 65W adapter available for €89.
Environmental Concerns
Microsoft claims this decision is in line with EU efforts to cut down on electronic waste. While this may seem like a reasonable justification, it puts consumers in a tricky situation. Unlike the small 15-watt chargers that are common for smartphones, not everyone has a 45-watt adapter handy. This seems to suggest that Microsoft could be more focused on reducing costs and boosting profits instead.
Confusing Pricing Strategy
Honestly, the pricing tactics from Microsoft are quite perplexing, especially when you look at the Surface Laptop 13. They are actually charging more for the slower Surface Laptop 13. To put it into perspective, the Surface Laptop 13.8 has a quicker processor, a 120Hz display, and still includes a power adapter, but it is €20 cheaper on the company’s official store. Right now, on Amazon Germany, the base model of the Surface Laptop 13.8 is going for just €949. If this price difference isn’t adjusted soon, it seems likely that Microsoft will struggle to sell many of the new Surface Laptop 13. Stay tuned for our in-depth review of this laptop, which will be out in a few days.