Customer Service

Xiaomi SU7 Car Breaks Down After 39 Km Drive

Xiaomi SU7 Car Breaks Down After 39 Km Drive

Mr. Wen, an owner of the Xiaomi SU7 EV, recently shared a video revealing that his vehicle experienced a breakdown after just 39 kilometers of travel. He had to have the car towed back to the delivery center for inspection. Despite an initial check revealing no issues, after-sales staff offered to manage the return process, but […]

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Xiaomi's Priority Club: Faster Repairs, Personalized Support

Xiaomi’s Priority Club: Faster Repairs, Personalized Support

What aspects are most essential when shopping for tech products? Most customers may prioritize technical specs or price, while after-sales service should also be prioritized – and companies like Xiaomi recognize this need. They recently introduced the Xiaomi Priority Club program specifically tailored towards Indian users as an example – here’s more information… Xiaomi Introduces Priority

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Collaboration Between Japanese Organization and Taiwanese AI Startup Aims to Revolutionize Customer Service with AI Call Centers

Japanese Organization and Taiwanese AI Startup Collaborate to Transform Customer Service with AI Call Centers

Taiwan Embraces Customer Service Evolution with AI Integration Collaboration of Bellsystem24 and Intumit Taiwan’s customer service sector is on the brink of a significant transformation through the alliance forged between Bellsystem24, a prominent Japanese corporation, and the Taiwanese technological startup Intumit. This joint endeavor aims to introduce a pioneering fusion of human interaction and artificial intelligence

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