Tag: Citizen

  • Citizen Enhances After-Sales Support for Watches

    Citizen Enhances After-Sales Support for Watches

    Key Takeaways

    1. Starting from October 1, 2025, all Citizen watches will have a 3-year international warranty.
    2. The new warranty unifies previous varying coverage terms into one global standard.
    3. Customers will receive support worldwide through Citizen’s authorized service network.
    4. The updated warranty applies specifically to the Eco-Drive and Super Titanium collections.
    5. Citizen has a long history since 1930 and is known for innovations like Eco-Drive technology.


    Citizen Watch Co., Ltd. has revealed that starting from 1 October 2025, all watches under the Citizen brand will come with a 3-year international warranty. This new warranty significantly extends the previous one-year global coverage. Customers can expect support no matter where they bought their watch, thanks to Citizen’s authorized service network present worldwide.

    New Warranty Structure

    Previously, warranty coverage was inconsistent across different regions. In many areas, international warranties lasted for only one year, while some places like the United States, Canada, and the United Kingdom provided longer local warranties that could last up to five years. The European Union had a two-year regional extension as well. With this new policy, all of these varying terms will be unified into one global standard.

    Specific Product Lines Mentioned

    In the announcement, Citizen specifically highlighted its Eco-Drive and Super Titanium collections. For context, Eco-Drive watches are powered by light and do not need battery changes, while Super Titanium models are made to be both lightweight and resistant to scratches. Both of these lines will benefit from the updated three-year warranty.

    Citizen has a rich history, having been established in 1930. It has expanded from its roots in Japan to become a recognized global brand, notable for key innovations like the first multi-band atomic timekeeping watch and the introduction of Eco-Drive technology in the 1970s. The company also owns several other watch brands, such as Bulova and Frédérique Constant.

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  • Citizen Launches Limited Edition Campanola 25th Anniversary Watches

    Citizen Launches Limited Edition Campanola 25th Anniversary Watches

    Key Takeaways

    1. Citizen launched two limited edition Campanola Cosmosign models to celebrate the brand’s 25th anniversary, inspired by the night sky.
    2. The Constellation Chart Model (AO4010-51M) features a purple and royal blue bezel, a moon dial, and displays 1,027 stars and 166 nebulae.
    3. The Moon Phase Model (AA7804-10F) has a gray moon phase dial, royal blue bezel, and includes sunrise/sunset times along with moon phase information.
    4. Both models use quartz movements with an accuracy of 20 seconds per month and a battery life of approximately three years.
    5. Each model is limited to 250 pieces, priced at ¥ 418,000 (~$2,890) for the Constellation Chart and ¥ 396,000 (~$2,740) for the Moon Phase, available in Japan starting July 10th.


    Citizen has unveiled two limited edition Campanola Cosmosign models set to launch in Japan. These watches commemorate the 25th anniversary of the Campanola brand, drawing inspiration from the beauty of the night sky with the Constellation Chart and Moon Phase designs.

    Constellation Chart Model Features

    The Campanola Cosmosign Constellation Chart Model, identified as AO4010-51M, showcases a striking purple and royal blue bezel adorned with gold hands and markers. Crafted from stainless steel, the watch measures 45 x 14.1 mm (approximately 1.8 x 0.6 inches). It operates on a Cal.4398 quartz movement, achieving accuracy within 20 seconds each month and boasting a battery life of about three years. The intricate chart displays 1,027 stars alongside 166 nebulae and star clusters across 14 plates, showcasing real-time constellations visible at 35° north latitude. Centrally featured is a moon dial that indicates both the phase and position of the moon.

    Moon Phase Model Highlights

    On the other hand, the Campanola Cosmosign Moon Phase Model, known as AA7804-10F, features a gray moon phase dial encircled by a royal blue bezel. Similar to its counterpart, it includes gold hands and markers and shares the same dimensions. However, this model has a stainless steel casing with a Duratect DLC coating and is paired with a black crocodile leather strap. It employs a Cal.4386 quartz movement, providing the same level of accuracy of 20 seconds monthly and an estimated battery life of three years. Its dial displays the positions of the moon and sun, along with sunrise and sunset times, and the current moon phase.

    Pricing and Availability

    The Campanola Cosmosign Constellation Chart Model (AO4010-51M) is priced at ¥ 418,000 (about $2,890), while the Moon Phase Model (AA7804-10F) is slightly less at ¥ 396,000 (around $2,740). Both models are set to be released in Japan on July 10th, with a limited availability of only 250 pieces for each watch.

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